Who we are
Thank you for visiting the Diamond Rock Spring Water website at https://www.diamondrock.com. Your privacy is important to us and below is information about the data we collect, why and how we collect, use, and handle it when you use our website, products and services (referred to as “Services”).
What personal data we collect and why we collect it
You may browse our website and even place an order without having to create an account, allowing you to visit our site without telling us who you are. However, some Services may require you to provide us with Personal Data. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. We may collect and use Personal Data to provide you with Services, to bill you for Services you request, to market Services that we feel may be of interest to you, or to communicate with you for other purposes that are evident from the circumstances.
When you use any of our Services, you may provide information such as name, email, address, telephone, credit card information and other relevant data. We use this information to personalize and continually improve your experience with our Services, as well as identify you and provide you with support, services, mailings, sales and marketing actions, billing and to meet contractual obligations.
We will only process personal data in ways that are compatible with the purpose for which we collected it, or for the purposes you later authorize. We maintain reasonable procedures to help ensure that personal data we collect and use is reliable for its intended use, accurate, complete, and current.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We keep contact form submission data submitted through our website for customer service purposes and for the purpose(s) indicated upon submission until you request we remove your data from our system.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How we protect your data
We are dedicated to keeping your information secure and testing for vulnerabilities. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you, or other users.
Secure Sockets Layer. To protect the security of your information while you are visiting our Websites, we use Secure Sockets Layer (SSL) software to encrypt the personal identifiable information you input.
Passwords. To provide you with an increased level of security, access to your account(s) is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Your password will never be asked through unsolicited communication from Diamond Rock Spring Water.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Posted: September 5, 2018
Effective Date: September 5, 2018